A hospital security officer's job description includes patrolling premises, monitoring access points, and responding to emergencies to ensure the safety of patients, staff, and visitors. Key skills required are de-escalation, conflict resolution, incident reporting, and the ability to remain calm and professional under pressure, while also possessing customer service skills to interact with the public
Skills required
Job description
Patrol and monitor:
Routinely patrol hospital buildings and grounds to detect and prevent security breaches, such as theft, vandalism, or unauthorized entry.
Access control:
Monitor and control who enters and exits the facility, checking identification and enforcing visitor policies.
Emergency response:
Respond to emergency codes, medical emergencies, fire alarms, and other critical incidents. This can include providing basic first aid or assisting medical staff.
Incident management:
Investigate security incidents like theft or assault, document findings through detailed reports, and cooperate with hospital staff and external law enforcement.
Conflict de-escalation:
Manage and de-escalate situations involving agitated or aggressive patients, visitors, or staff to prevent violence.
Safety and security:
Ensure the safety of high-risk patients, monitor for safety hazards, and help maintain order.
Surveillance:
Monitor video surveillance systems for suspicious activity throughout the hospital.
Administrative tasks:
Maintain detailed records of patrols, incidents, and other security-related activities.