We are looking for a highly organised, proactive and detail-oriented Executive Assistant to support the Chief Operating Officer (COO) in managing administrative responsibilities, coordinating operational activities and ensuring smooth day-to-day functioning. The role involves executive-level coordination, documentation, communication and limited front office responsibilities.
Key Responsibilities:
1. Executive Assistance & Coordination:
- Provide direct administrative and secretarial support to the COO.
- Manage the COO's calendar,schedule meetings and coordinate appointments.
- Organise meetings, prepare agendas, record Minutes of Meetings (MoM) and follow up on action points.
- Handle official correspondence, emails, reports and confidential documents.
- Coordinate with HODs, department heads and internal teams on behalf of the COO.
- Track pending assignments, deadlines and operational updates.
2. Administrative & Operational Support :
- Assist in preparing presentations, reports, trackers and management documentation.
- Coordinate interdepartmental activities and ensure timely communication.
- Maintain records, organise files and ensure proper documentation.
- Support the COO in monitoring operational activities and follow-ups.
- Assist with special projects, assignments and other responsibilities as directed by the COO.
3. Additional Responsibilities :
- Handle patient queries, feedback and complaints professionally and ensure timely resolution.
- Coordinate with doctors, nursing staff, billing and other departments for smooth patient flow.
- Ensure patient satisfaction through effective communication, follow-ups and quality service.
